SOLVED No configured interfaces were found.

[jwallace1984]

<div class="bbWrapper">I set up our home NAS a while ago and haven't done much tinkering with it since.<br /> <br /> Recently, our house was struck by lightning... The PSU in the NAS was fried, so I replaced it. Our AT&amp;T uverse modem was also fried, and they replaced it.<br /> <br /> After I couldn't access FreeNAS via the gui, I plugged in a monitor and see &quot;No configured interfaces were found.&quot;<br /> <br /> I typed 9, ifconfig, and this is what I got.<br /> <br /> <div class="bbCodeBlock bbCodeCode"><div class="type">Code:</div><pre>ipfw0: flags=8801&lt;UP,SIMPLEX,MULTICAST&gt; metric 0 mtu 65536 nd6 options=9&lt;PERFORMNUD,IFDISABLED&gt; lo0: flags=8049&lt;UP,LOOPBACK,RUNNING,MULTICAST&gt; metric 0 mtu 16384 options=600003&lt;RXCSUM,TXCSUM,RXCSUM_IPV6,TXCSUM_IPV6&gt; inet6 ::1 prefixlen 128 inet6 fe80::1%lo0 prefixlen 64 scopeid 0x9 inet 127.0.0.1 netmask 0xff000000 nd6 options=21&lt;PERFORMNUD,AUTO_LINKLOCAL&gt;</pre></div><br /> <br /> I don't know if the problem lies in the new modem, or if more damage was done to the NAS... My instinct is to restore to factory defaults, but I wanted another opinion before I go there.</div>

 

[Spearfoot]

<div class="bbWrapper"><blockquote data-attributes="member: 42116" data-quote="jwallace1984" data-source="post: 341305" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=341305" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-341305">jwallace1984 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> I set up our home NAS a while ago and haven't done much tinkering with it since.<br /> <br /> Recently, our house was struck by lightning... The PSU in the NAS was fried, so I replaced it. Our AT&amp;T uverse modem was also fried, and they replaced it.<br /> <br /> After I couldn't access FreeNAS via the gui, I plugged in a monitor and see &quot;No configured interfaces were found.&quot;<br /> <br /> I typed 9, ifconfig, and this is what I got.<br /> <br /> <div class="bbCodeBlock bbCodeCode"><div class="type">Code:</div><pre>ipfw0: flags=8801&lt;UP,SIMPLEX,MULTICAST&gt; metric 0 mtu 65536 nd6 options=9&lt;PERFORMNUD,IFDISABLED&gt; lo0: flags=8049&lt;UP,LOOPBACK,RUNNING,MULTICAST&gt; metric 0 mtu 16384 options=600003&lt;RXCSUM,TXCSUM,RXCSUM_IPV6,TXCSUM_IPV6&gt; inet6 ::1 prefixlen 128 inet6 fe80::1%lo0 prefixlen 64 scopeid 0x9 inet 127.0.0.1 netmask 0xff000000 nd6 options=21&lt;PERFORMNUD,AUTO_LINKLOCAL&gt;</pre></div><br /> <br /> I don't know if the problem lies in the new modem, or if more damage was done to the NAS... My instinct is to restore to factory defaults, but I wanted another opinion before I go there. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>Well, it <i>might</i> mean that your NIC got fried... yikes!<br /> Did you try re-configuring your network settings from the console?</div>

 

[jwallace1984]

<div class="bbWrapper">I haven't done anything yet... Which option should I choose to do that? Could you point me to a guide on how to do this?</div>

 

[gpsguy]

<div class="bbWrapper">Option #1 on the console setup menu - <a href="http://doc.freenas.org/9.10/quick.html" target="_blank" class="link link--external" rel="nofollow ugc noopener">http://doc.freenas.org/9.10/quick.html</a></div>

 

[jwallace1984]

<div class="bbWrapper">I just get:<br /> <br /> &quot;Select an interface (q to quit)&quot;</div>

 

[Spearfoot]

<div class="bbWrapper"><blockquote data-attributes="member: 42116" data-quote="jwallace1984" data-source="post: 341346" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=341346" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-341346">jwallace1984 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> I just get:<br /> <br /> &quot;Select an interface (q to quit)&quot; </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>If FreeNAS doesn't list any interfaces to configure, it didn't detect any at boot time - which increases the likelihood your NIC got toasted by the lightning strike.<br /> <br /> I assume you've rebooted the box?</div>

 

[jwallace1984]

<div class="bbWrapper">Yes</div>

 

[Spearfoot]

<div class="bbWrapper"><blockquote data-attributes="member: 42116" data-quote="jwallace1984" data-source="post: 341353" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=341353" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-341353">jwallace1984 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Yes </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>Hmmm... per <a href="https://forums.freenas.org/index.php?threads/updated-forum-rules-8-3-16.45124/" target="_blank" class="link link--external" rel="noopener">the forum rules</a>, would you please post your system information? We really need more detailed information before we can help you.<br /> <br /> In the meantime: are you using LAN ports built-in on your motherboard, or a plug-in network card? If you're using mobo ports, have you checked the BIOS settings to make sure it/they simply haven't been disabled there, somehow? Lightning can do some strange things... in fact, I'd double-check <i>all</i> of the system's BIOS settings.<br /> <br /> Do you have another NIC you can you plug in and test in the system?</div>

 

[jwallace1984]

<div class="bbWrapper">The motherboard is a Gigabyte GA-78LMT-S2 with LAN built in. I'll take a look at the BIOS settings tomorrow and see what can be seen.</div>

 

[gpsguy]

<div class="bbWrapper">On a good day, it's still a Realtek NIC. Your best bet, would be to buy an Intel Pro/1000 CT NIC (~$30 USD). Not only should it fix the current issue, but you'll be better off with it in the long run.<br /> <br /> Do a forum search on Realtek to read about performance issues with them and FreeNAS.</div>

 

[jwallace1984]

<div class="bbWrapper">Onboard LAN Function is Enabled in the BIOS settings.<br /> <br /> I don't have an NIC here to test with. Before I buy one, are there any compatibility issues I should be aware of with the Intel model you mentioned?</div>

 

[gpsguy]

<div class="bbWrapper">No, it's compatible and highly recommended. <br /> <br /> Even if your Realtek NIC was working and you showed up, complaining of bad performance, we'd make the same recommendation. <br /> <br /> <blockquote data-attributes="member: 42116" data-quote="jwallace1984" data-source="post: 341524" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=341524" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-341524">jwallace1984 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Before I buy one, are there any compatibility issues I should be aware of with the Intel model you mentioned? </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote></div>

 

[jwallace1984]

<div class="bbWrapper">I received and installed the new NIC today, but the same error presents itself. Is there some additional setup i need to perform?</div>

 

[gpsguy]

<div class="bbWrapper">Use option #1 and configure the network interface, probably em0. Either give it a static IP address or enable it for DHCP.</div>

 

[jwallace1984]

<div class="bbWrapper">Success!...ish<br /> I gave the NAS a static ip using option 1 and now I can log on to the gui.<br /> <br /> The NAS also shows up in my network in File Explorer, but &quot;windows cannot access //freenas.&quot; All my previous settings seem to be intact. Any ideas?</div>

 

[gpsguy]

<div class="bbWrapper">Since you gave FreeNAS a static address, you'll also need to configure option #4 (default route) and #5 (DNS entries).<br /> <br /> I would mark this thread a &quot;Solved&quot; and start a new thread for the current problem. For backstory, you might mention this thread.</div>

 

[jwallace1984]

<div class="bbWrapper">After much digging and trial and error, I had to go into my router's settings to assign the same static ip address to my machine. I am able to see my shares and read &amp; write without having configured default route or dns entries.<br /> <br /> Thanks everyone for your help!</div>

 

[gpsguy]

<div class="bbWrapper">I'm glad to hear that the problem is resolved now and that you're back in business.</div>