General Settings
7 minute read.
The TrueNAS General Settings provide options to configure support, the graphic user interface (GUI), UI and keyboard languages, NTP time servers, and system email.
The Support widget shows information about the TrueNAS version and system hardware. Links to the open-source TrueNAS documentation, community forums, and official Enterprise licensing are provided.
Add License opens a screen with a field to paste a copy of your TrueNAS Enterprise license (details).
File Ticket opens the Send Feedback window with two options, one to report a system bug and the other to send TrueNAS feedback on the UI and rate a screen. Feedback goes to the TrueNAS development team.
Enterprise-licensed systems show the Proactive Support button. For information on configuring proactive support, see Adding a License and Proactive Support.
TrueNAS provides two feedback options, one to rate a UI screen and the other to report a problem encountered with the system.
To send feedback go to System > General Settings, and click File Ticket on the Support widget to open the Send Feedback window.
Alternately, on screens that show the option to rate the screen, click the Send Feedback 
icon to open the feedback window.
Click Rate this page to send feedback on a UI page, add comments, and add a screenshot or additional images, or click the link to go to the TrueNAS forum where you can vote for new features on the community forum, report a problem, or suggest improvements directly to the TrueNAS development team. You can include a screenshot of the current page and/or upload additional images with your comments.
Click Report a bug to show the fields and option to open an engineering ticket and submit it directly to the TrueNAS development team when a TrueNAS screen or feature is not working as intended. Submitting a bug report requires a free Atlassian account.
TrueNAS Enterprise
When an Enterprise license is applied to the system, the Report a bug screen includes additional environment and contact information fields for sending bug reports directly to the TrueNAS team.
Filling out the entire form with precise details and accurate contact information ensures a prompt response from the TrueNAS Customer Support team.
The GUI widget allows users to configure the TrueNAS web interface address. Click Settings to open the GUI Settings configuration screen.
The system uses a self-signed certificate to enable encrypted web interface connections. To change the default certificate, create or import a certificate as described in Managing Certificates to add it to the dropdown list of certificates available on the system. Select the certificate from the GUI SSL Certificate dropdown list.
To set the WebUI IP address, when using IPv4 addresses, select a recent IP address on the Web Interface IPv4 Address dropdown list. This limits the usage when accessing the administrative GUI. The built-in HTTP server binds to the wildcard address of 0.0.0.0 (any address) and issues an alert if the specified address becomes unavailable. When using an IPv6 address, select a recent IP address from the Web Interface IPv6 Address dropdown list.
To allow configuring a non-standard port to access the GUI over HTTPS, enter a port number in the Web Interface HTTPS Port field.
Select the cryptographic protocols for securing client/server connections from the HTTPS Protocols dropdown list. Select the Transport Layer Security (TLS) versions TrueNAS can use for connection security.
To redirect HTTP connections to HTTPS, select Web Interface HTTP -> HTTPS Redirect. A GUI SSL Certificate is required for HTTPS. Activating this also sets the HTTP Strict Transport Security (HSTS) maximum age to 31536000 seconds (one year). This means that after a browser connects to the web interface for the first time, the browser continues to use HTTPS and renews this setting every year. A warning displays when setting this function.
Select Crash Reporting to send failed HTTP request data, which might include client and server IP addresses, tracebacks for failed method calls, and middleware log file contents to TrueNAS.
To send anonymous usage statistics to TrueNAS, select the Usage Collection option.
For more information about what usage data is collected, see the TrueNAS Data Collection Statement.
To show real-time console messages at the bottom of the browser window, select Show Console Messages.
Localizing the TrueNAS system consists of changing the UI language, and the keyboard layout to support the selected language, setting the time zone to match where the TrueNAS server is located, and setting date and time formats.
To change the Web UI on-screen language and set the keyboard to work with the selected language, click Settings on the Localization widget to open the Localization Settings configuration screen.
Clear the field and begin typing in the field to filter the long list of languages or scroll to select an option from the Language dropdown list. Scroll to select the keyboard language layout in Console Keyboard Map.
Begin typing in the Timezone field to filter the long list or scroll down to select the geographic timezone that corresponds to the location of the TrueNAS server. Select the local date and time formats to use.
Click Save.
The NTP Servers widget allows users to add Network Time Protocol (NTP) servers. These sync the local system time with an accurate external reference. By default, new installations use several existing NTP servers. TrueNAS supports adding custom NTP servers.
The Email widget displays information about current system mail settings. When configured, an automatic script sends a nightly email to the administrator account containing important information such as the health of the disks.
To configure the system email send method, click Settings to open the Email Options screen. Select either SMTP or GMail OAuth to display the relevant configuration settings. For more information on configuring system email, see Setting Up System Email.