Installation Instructions

This section provides instructions for users that are installing TrueNAS the first time on their own system hardware and for users that need to do a clean install of TrueNAS.

TrueNAS Enterprise

TrueNAS Enterprise customers should contact TrueNAS Enterprise Support for assistance with the initial set up and configuration of their systems.

Contacting TrueNAS Enterprise Support

Customers who purchase TrueNAS hardware or that want additional support must have a support contract to use TrueNAS Support Services. The TrueNAS Community forums provides free support for users without a TrueNAS Support contract.

TrueNAS Customer Support
Support Portal	https://support.ixsystems.com
Email	support@ixsystems.com
Telephone and Other Resources	https://www.ixsystems.com/support/

The installation process covers installing TrueNAS using an iso.

TrueNAS uses DHCP to provide the initial system IP address. After that, either use the Console setup menu to reconfigure the primary network interface with a static IP address or use the TrueNAS UI to make network changes and complete the initial configuration.

Finally, it covers backing up your system configuration to a file and saving an initial system debug file.