WD Red Plus 5400 and 7200

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technoholic

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I recently upgraded my storage pool to 4, 10TB, WD Red Plus drives configured as RAIDZ2. Now that everything is steady state, drive speeds are showing two at 5400 RPM and two at 7200 RPM. After spending the past hour with WD support, they tossed the issue to FreeNAS. Can you help?
Server config details are in my signature.
 
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technoholic

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That is a good question. I cannot come up with a good way to answer it since the WD utility software runs on windows which does not recognize ZFS. The data sheet with spec 7200 RPM is the same for all drives, they were bought and installed at the same time. FreeNAS does not report firmware version as far as I know. It is interesting that the 5400 drives are running 4 to 7 degrees cooler than their 7200 counterparts.
Thanks for the WEB pointer!
 
Last edited:
Arwen

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I wonder if you got 2 different generations of the drives. For the 2 cooler ones, I expect they are newer and use less platters. For the hotter ones, I expect that the are older and use more platters, (thus, the motor has to work harder, creating more heat).

Or perhaps the 2 cooler ones just have better air flow in their disk bays.
 
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technoholic

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Arwen said:
I wonder if you got 2 different generations of the drives. For the 2 cooler ones, I expect they are newer and use less platters. For the hotter ones, I expect that the are older and use more platters, (thus, the motor has to work harder, creating more heat).

Or perhaps the 2 cooler ones just have better air flow in their disk bays.
Click to expand...


HoneyBadger said:
smartctl -a /dev/daX from a shell should give you the firmware result, where you substitute daX for the actual device.
Click to expand...
Here is what returns from that command:

smartctl -a /dev/ada1

Code:
SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       416         -
# 2  Short offline       Completed without error       00%       248         -
# 3  Short offline       Completed without error       00%        80         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing


I am not seeing firmware info??
 
Arwen

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Weird, it should show a lot more details.

Did you run the command as user "root"?
 
HoneyBadger

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technoholic said:
Here is what returns from that command:
Click to expand...

You should definitely have more output than that, including the observed (through firmware) rotation rate.

Code:
root@badger:~ # smartctl -a /dev/ada1
smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.1-STABLE amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Hitachi Deskstar 5K3000
Device Model:     Hitachi HDS5C3020ALA632
...
Firmware Version: ML6OA580
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    5940 rpm
Form Factor:      3.5 inches
 
T

technoholic

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OK here we go:
Code:
Warning: settings changed through the CLI are not written to
the configuration database and will be reset on reboot.

root@freenas:~ # sudo smartctl -a /dev/ada4
smartctl 7.2 2020-12-30 r5155 [FreeBSD 12.2-RELEASE-p14 amd64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD100EFAX-68LHPN0
Serial Number:    JEKUW43Z
LU WWN Device Id: 5 000cca 267f609a4
Firmware Version: 83.H0A83
User Capacity:    10,000,831,348,736 bytes [10.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Tue Oct 18 08:06:51 2022 MST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (   93) seconds.
Offline data collection
capabilities:                    (0x5b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        Selective Self-test


from a 7200RPM drive:
Code:
root@freenas:~ #  smartctl -a /dev/ada2
smartctl 7.2 2020-12-30 r5155 [FreeBSD 12.2-RELEASE-p14 amd64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD100EFAX-68LHPN0
Serial Number:    JEKWKH9Z
LU WWN Device Id: 5 000cca 267f6ce33
Firmware Version: 83.H0A83
User Capacity:    10,000,831,348,736 bytes [10.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Tue Oct 18 08:11:48 2022 MST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (   93) seconds.
Offline data collection
capabilities:                    (0x5b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        (1105) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   016    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0004   130   130   054    Old_age   Offline      -       108
  3 Spin_Up_Time            0x0007   100   100   024    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       1
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000a   100   100   067    Old_age   Always       -       0
  8 Seek_Time_Performance   0x0004   128   128   020    Old_age   Offline      -       18
  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -       472
 10 Spin_Retry_Count        0x0012   100   100   060    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       1
 22 Helium_Level            0x0023   100   100   025    Pre-fail  Always       -       100
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       20
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       20
194 Temperature_Celsius     0x0002   203   203   000    Old_age   Always       -       32 (Min/Max 25/35)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       416         -
# 2  Short offline       Completed without error       00%       248         -
# 3  Short offline       Completed without error       00%        80         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
 
T

technoholic

Dabbler
Joined
Oct 4, 2012
Messages
46
Interesting. Both drives show same firmware and same RPM. My mistake, both those driver are 5400RPM. Here is from a 7200RPM drive:
Code:
root@freenas:~ #
root@freenas:~ #
root@freenas:~ #
root@freenas:~ #
root@freenas:~ # smartctl -a /dev/ada1
smartctl 7.2 2020-12-30 r5155 [FreeBSD 12.2-RELEASE-p14 amd64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD101EFBX-68B0AN0
Serial Number:    VCKPE6TP
LU WWN Device Id: 5 000cca 0b0f403ed
Firmware Version: 85.00A85
User Capacity:    10,000,831,348,736 bytes [10.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Tue Oct 18 08:21:49 2022 MST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (   87) seconds.
Offline data collection
capabilities:                    (0x5b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        (1142) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   016    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0004   126   126   054    Old_age   Offline      -       114
  3 Spin_Up_Time            0x0007   132   132   024    Pre-fail  Always       -       612 (Average 615)
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       10
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000a   100   100   067    Old_age   Always       -       0
  8 Seek_Time_Performance   0x0004   128   128   020    Old_age   Offline      -       18
  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -       593
 10 Spin_Retry_Count        0x0012   100   100   060    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       10
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       33
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       33
194 Temperature_Celsius     0x0002   166   166   000    Old_age   Always       -       39 (Min/Max 25/49)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       537         -
# 2  Short offline       Completed without error       00%       369         -
# 3  Short offline       Completed without error       00%       201         -
# 4  Short offline       Completed without error       00%        33         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing


I see now that the 5400RPM drives are a previous firmware. Do you think that could be causing the slower speed? Are you familiar with updating
firmware procedure?
 
HoneyBadger

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You appear to have two different devices: the EFAX drives are listed as 5400rpm "WD Red" drives, and the EFBX are the 7200rpm "WD Red Plus" - are you certain all four drives were sold and labelled as Red Plus?
 
T

technoholic

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Messages
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Yes they were all labeled as Red Plus. Sounds like I need to go back on WD about this. All drives were bought and installed at the same time.
 
NugentS

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Those EFAX are also probably SMR - you need to send them back
 
T

technoholic

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NugentS said:
Those EFAX are also probably SMR - you need to send them back
Click to expand...
OK, problem is identified and I know what I need to do thanks to you! Have a good day!
 
T

technoholic

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NugentS said:
Those EFAX are also probably SMR - you need to send them back
Click to expand...
Hope this isnt a dumb question but I'm not familiar with "SMR"?
 
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technoholic

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HoneyBadger

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technoholic said:
Yes they were all labeled as Red Plus. Sounds like I need to go back on WD about this. All drives were bought and installed at the same time.
Click to expand...

If you purchased Red Pro and were shipped Red, that is a fulfilment issue on your vendor's part - if WD can confirm that the part numbers line up with the product lines in that way, I would go to the vendor.

NugentS said:
Those EFAX are also probably SMR - you need to send them back
Click to expand...

The 10TB Red's have so far not been SMR - that was limited to 6TB and below.

blog.westerndigital.com

On WD Red NAS Drives - Western Digital Corporate Blog

On WD Red NAS Drives - Data - Western Digital Corporate Blog
blog.westerndigital.com blog.westerndigital.com
 
NugentS

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@HoneyBadger is correct - 10TB have not so far been SMR.
But there is definately something hinky about the supply. Where did you get them from?
 
T

technoholic

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NugentS said:
@HoneyBadger is correct - 10TB have not so far been SMR.
But there is definately something hinky about the supply. Where did you get them from?
Click to expand...
Bought them from B&H Photo. I try to buy everything I can from them because they rebate sales tax back to you. I like not paying tax!
 
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technoholic

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technoholic said:
Bought them from B&H Photo. I try to buy everything I can from them because they rebate sales tax back to you. I like not paying tax!
Click to expand...
B&H is being quite reasonable offering to take the drives back but they do not have any replacements in stock. After B&H a call to WD was less than satisfying. After explaining this is an array running on FreeNAS they keep wanting me to run their windows desktop utility. The incident was updated with FreeNAS screen shots and complete firmware query return. Hope that will get some results. The problem IMO lies squarely on WD. Their drives are mis-marked but they seem not to want to recognize that fact.
 
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