UniFi

[Lucian03]

Hi

I installed the UniFi application but it does not find the devices on the network. I think the problem is with the ports. How could I know if it has access to the ports:
p 8080:8080 -p 8443:8443 -p 3478:3478/udp ?

Thank you !

 

[Jailer]

Did you follow the instructions and troubleshooting steps listed at Unifi's site?

https://help.ui.com/hc/en-us/articles/360012622613-UniFi-Device-Adoption

 

[MrGuvernment]

is your Unifi on the same subnet as your APs?

 

[Patrick M. Hausen]

The OP is using the app which probably means its on that kubernetes network and broadcast/multicast discovery simply won't work.

You can tell your APs the IP address of the controller with DHCP option 43.

 

[LudovicE]

Hi, i've got exacly same problem with unifi-controller from community and cannot use right port...
I added truechart with unifi program and work witout problem!

 

[Gnome]

I'm sure OP has solved the problem already, but of posterity, the following ports have to be exposed (8080 and 3478)

The rest of the ports aren't required for adoption.
What I don't show here is that my Unifi web-app portion is behind a reverse proxy (Traefik)

Additionally, you need to use option 43 in DHCP as mentioned by Patrick above.
The L3 adoption article explains option 43: https://help.ui.com/hc/en-us/articles/204909754

To calculate what you need to put in Option 43, the following calculator works:

Unifi L3 Adoption with DHCP Option 43 on pfSense, Mikrotik and others - tcpip.wtf

Making a Unifi L3 Adoption easy with DHCP Option 43 on pfSense, Mikrotik and other Routers. A small Wizzard and config Information Sheet how to add the Vendor Option 43 quickly.

tcpip.wtf

Last note, the ports above HAVE to be the ports shown there, sadly Unifi have decided those ports belong to them and changing them means you need manual intervention (ssh to the device to adopt). If you want to learn more, you can read https://help.ui.com/hc/en-us/articles/218506997-UniFi-Network-Required-Ports-Reference

If you have other apps running on those ports, I suggest using a reverse proxy and don't expose the ports, and if you absolutely HAVE to expose those ports on another application, you'll want to use something like MetalLB.

 

[Hedin]

This solved the port 3478 in the community app for me.

 

[Redemption]

I am experiencing the same problem. The truenas version of unifi does not detect any of my devices, if I install the truecharts version it works flawlessly with no additional modifications. I wanted to move away from Truecharts but this is making me rethink doing so.

 

[letovlive]

Just somebody faced with adaption issue, you have to open the http port 30075 in Truenas Docker container and use it for inform endpoint

http://IP:30075/inform

 

[requird]

I was able to find UniFi devices with the TrueNas Community release - not TrueCharts.
I did two things, but now I'm wondering if only the step 2 was needed.

1. I did Option 43 in DHCP (done in my OPNsense appliance) using this link that was shared above: https://tcpip.wtf/en/unifi-l3-adoption-with-dhcp-option-43-on-pfsense-mikrotik-and-others.htm
2. I checked the Host Network box as shown in Hedin's post. (Thank you @Hedin)

This solved the port 3478 in the community app for me.
View attachment 71423
View attachment 71424

 

[adi.li]

Just registrerad here to confirm that @Hedin Solution worked like a charm. Thank you.
It looks like you dont need to do option 43 on @requird post. just activate HOST.
A simple install guide would have saved hours.

 

[requird]

Does anyone know what that checkbox, Host Network does? I can't find any documentation on it.

 

[adi.li]

From my understanding the apps are isolated with own virtual network and everything. When you activate host for the app it forces the app to show as part of the hosts ip (truenas) but on a different port. This means that the app will use the same ip as the host and will occupy the ports it needs. Ports that are now used from the app, in this case the unifi app will not be available for other apps or services. Correct me if i get this wrong.