TruenasCore GUI not detecting all drive

[blackwing]

I got a Dell Poweredge R730XD LFF that has 10x 14TB drive that has MACH.2 on it and 2 ssd drive where truenas will be installedand as raid controller I have LSI 9400-16i

all drives are detected without any problem from booting and during installation.

But on the GUI it only see 6 out of 10x drive.

I did check it on /dev and it's all there.

is there somewhere that I need to adjust to make this work?

 

[jgreco]

You say you have an LSI 9400-16i but then you also refer to it as a RAID controller. The 9400-16i is an HBA. So do you have a 9400-16i or do you have a RAID controller?

If you are attempting to use a RAID controller, please note that this is not acceptable for use with TrueNAS. A 9400-16i HBA should be fine though.

What's all the noise about HBAs, and why can't I use a RAID controller?

1) An HBA is a Host Bus Adapter. This is a controller that allows SAS and SATA devices to be attached to, and communicate directly with, a server. RAID controllers typically aggregate several disks into a Virtual Disk abstraction of some sort...

www.truenas.com

Where did you get the card from? There's a steady stream of fakes coming out of Shenzhen, and they're not expected to, like, actually work.

 

[blackwing]

You say you have an LSI 9400-16i but then you also refer to it as a RAID controller. The 9400-16i is an HBA. So do you have a 9400-16i or do you have a RAID controller?

If you are attempting to use a RAID controller, please note that this is not acceptable for use with TrueNAS. A 9400-16i HBA should be fine though.

What's all the noise about HBAs, and why can't I use a RAID controller?

1) An HBA is a Host Bus Adapter. This is a controller that allows SAS and SATA devices to be attached to, and communicate directly with, a server. RAID controllers typically aggregate several disks into a Virtual Disk abstraction of some sort...

www.truenas.com

Where did you get the card from? There's a steady stream of fakes coming out of Shenzhen, and they're not expected to, like, actually work.

No raid controller, Just this HBA from shenzhen, China that I bought from ebay.

 

[blackwing]

@jgreco - thank you for that article, that is a good read. This is actually my first time venturing on truenas and bought this hardware thought that it will give me what I need. would you be able to give a suggestion which LSI Cards would be perfect for Dell PowerEdge R730XD?

 

[blackwing]

LSI SAS9300-16i 16-Port 12Gb/s SAS-3 SAS/SATA HBA ZFS TrueNAS UnRAID 16.00.12.00

will this work?

 

[jgreco]

The two things to worry about are these:

1) The cabling needs to work out (correct connectors, cable length, direction)

2) Some Dell/HP servers have weird issues like fan speed problems if you stick a non-Dell/HP controller in.

I can't tell if these would be problems for you, so please check to see if it has worked out for other people.

 

[blackwing]

@jgreco - thank you for responding, can you please enlighten me about using a different browser to have all the disk show up on the GUI? coz I read around when they experience disk not showing up they just switch browser and those disk that are not showing will show up. Like my initial issue disk are listed on /dev but not showing up on the GUI, on a fresh installation I had to restart my system and then 1 by 1 drive is showing up on the GUI which I dont prefer to do.


I think I will go with this, according with the suggestion that I read around here.
DELL HBA330 MINI MONO FLASHED IT MODE SAS3008 12Gb/s ZFS UNRAID FREENAS

 

[jgreco]

can you please enlighten me about using a different browser to have all the disk show up on the GUI?

No, I can't. I've never seen that work. If you have the wrong kind of controller, the middleware doesn't pick up the disk correctly and therefore the GUI doesn't show it. Changing browsers won't help that.

 

[blackwing]

@jgreco - would you think that having a dual actuator drive can cause truenas core gui not see those drives that is on /dev?

 

[jgreco]

@jgreco - would you think that having a dual actuator drive can cause truenas core gui not see those drives that is on /dev?

No idea. Never seen one, so I don't know how they behave.

 

[Ericloewe]

I heard that all the dual actuator drives so far show up as two separate SCSI devices (two LUNs on the same device?), so there's potential for breakage there for sure.

 

[blackwing]

@Ericloewe - Yes so far that is the case I am seing two drive on /dev and sharing 1 serial.

 

[Ericloewe]

Yeah, the duplicated serial number is known to trip up the GUI. I'm not aware of any workaround short of manually setting up the pool with ZFS CLI.

 

[jgreco]

Yeah, the duplicated serial number is known to trip up the GUI.

You sure about that? Duplicated serial numbers cause problems when they are attached to /different/ spindles, such as via USB adapters. In theory, a dual actuator drive should be exposing the same spindles, similar to the way a dual path SAS drive exposes two pathways to the same spindles. I'm just not sure if there are other differences.

 

[blackwing]

I have 8 of this dual actuator drive and created a pool just now and then delete it. its a fresh install TruenasCore, initially all disk is showing SO I got /dev/da0, da1, da2,da3,da4,da5,da6 and so on and I used even number for the pool that I created da0, da2, da4 and da6 after deleting the pool all even numbers on the disk list is gone and no longer showing up on the GUI only showing odd number disk like /dev/da1,da3,da5 and so on.

 

[Ericloewe]

You sure about that? Duplicated serial numbers cause problems when they are attached to /different/ spindles, such as via USB adapters. In theory, a dual actuator drive should be exposing the same spindles, similar to the way a dual path SAS drive exposes two pathways to the same spindles. I'm just not sure if there are other differences.

Well, they're exposing different LUNs with different data, so it's not the multipath case. Like 10 TB on each LUN, controlled independently in lieu of handling that in the drive's controller (which is not really a bad thing, but it is different from the past few decades of disks).

 

[jgreco]

Like 10 TB on each LUN,

There are 20TB dual actuator drives?

WD Launches Dual-Actuator 20TB HDDs With SATA SSD-Like Throughput

Nearly twice the performance, with lower power consumption than two comparable drives.

www.tomshardware.com

Oh I guess there are.

 

[NickF]

There are 20TB dual actuator drives?

WD Launches Dual-Actuator 20TB HDDs With SATA SSD-Like Throughput

Nearly twice the performance, with lower power consumption than two comparable drives.

www.tomshardware.com

Oh I guess there are.

That’s neat. I want some. For science of course. Only to answer OPs questions….

 

[joeschmuck]

There are 20TB dual actuator drives?

WD Launches Dual-Actuator 20TB HDDs With SATA SSD-Like Throughput

Nearly twice the performance, with lower power consumption than two comparable drives.

www.tomshardware.com

Oh I guess there are.

Very interesting.

 

[NickF]

This is the type of situation where you probably need to create a feature request in Jira if you are looking for official support. You likely will be able to create the pool by the CLI though, And I think it goes without saying but you are in untreaded waters.