Seagate Exos 16 TB reliability

[ChrisRJ]

Hi,

With the second Seagate Exos 16 TB (ST16000NM001G-2KK103, Firmware SN03) dying in about 4 months, I was wondering if someone has a similar experience. The drive in question has about 6800 hours of runtime with 17 power cycles (since October 2020). Temperature was around 37/38C for about 4000 hours and with new fans is at 33 C. The drive is part of a RAIDZ2 vdev and the activity level was very low (largely for media files and VM backups).

What I have been seeing since this afternoon is a constantly increasing (about one every second) number of "Offline_Uncorrectable" sectors. The initial alert had 424 and it is now near 43k. I will start the RMA process tomorrow morning and hope that it goes as smooth and fast as last time. Luckily I have a spare and burned-in drive at hand.

Pool status is ok.

Any thoughts?

Thank you!

 

[Spearfoot]

Hi,

With the second Seagate Exos 16 TB (ST16000NM001G-2KK103, Firmware SN03) dying in about 4 months, I was wondering if someone has a similar experience. The drive in question has about 6800 hours of runtime with 17 power cycles (since October 2020). Temperature was around 37/38C for about 4000 hours and with new fans is at 33 C. The drive is part of a RAIDZ2 vdev and the activity level was very low (largely for media files and VM backups).

What I have been seeing since this afternoon is a constantly increasing (about one every second) number of "Offline_Uncorrectable" sectors. The initial alert had 424 and it is now near 43k. I will start the RMA process tomorrow morning and hope that it goes as smooth and fast as last time. Luckily I have a spare and burned-in drive at hand.

Pool status is ok.

Any thoughts?

Thank you!

Sorry for your troubles!

Was burned by Seagate over a decade ago and haven't bought one since, but had hopes that the EXOS line would end up being a viable choice. Reports like this give me pause.

Now that HGST has been subsumed into Western Digital there aren't many players left in the hard drive market; just Seagate, WDC, and Toshiba.

Looking forward to hearing feedback from other users.