Plex Media Unavailable

[ZoeyC]

So I have finally been able to get Plex working and all the media detected in my Jail but when I go to play a Movie or show Plex tells me that the media is unavailable even though I can see it in the interface. How is this a permissions issue or something else. I can access the dataset and the files from within the share but plex tells me that the media is unavailable. Can somebody help me with this my google fu is failing me!

 

[mattx38]

Hello,
I have the same issue.
Did you manage it ?

 

[ornias]

So I have finally been able to get Plex working and all the media detected in my Jail but when I go to play a Movie or show Plex tells me that the media is unavailable even though I can see it in the interface. How is this a permissions issue or something else. I can access the dataset and the files from within the share but plex tells me that the media is unavailable. Can somebody help me with this my google fu is failing me!

99% chance the permissions are not right.

For TrueCharts we fixed this by adding a feature to automatically correct any permission issues in the mounts (media)folders. This does not happen in the iX Official App. For the plugin this should also be done manually...

 

[mattx38]

Ok I checked ACL and mounting points. The issue came from the fact that I mounted two different folders with the same target in Plex. I added two folders in Plex media folder, one for the photos and one for the videos and it’s fine again now.
Thank you.