M.2 not available for install

[Acs202204]

Hello, just did a fresh install of truenas core 12.0-U8.1 and once into the drive selection for boot, my m.2 does not show up. It is visble in bios though. Is there a certain type of drive I'd need to use in order to be able to download it there?

 

[Jessep]

Storage drivers?

 

[Acs202204]

Storage drivers?

What do you mean?

 

[Jessep]

Depending on what you mean by "drive selection for boot" could also be BIOS vs UEFI.

Guessing based on the unclear information you have successfully installed TrueNAS onto the M.2, upon reboot you are unable to find the M.2 to boot from in the motherboard boot options?

If so, then you likely need to match the install option you choose during TrueNAS install to your motherboard boot option setting, BIOS (legacy) or UEFI.

 

[Acs202204]

Depending on what you mean by "drive selection for boot" could also be BIOS vs UEFI.

Guessing based on the unclear information you have successfully installed TrueNAS onto the M.2, upon reboot you are unable to find the M.2 to boot from in the motherboard boot options?

If so, then you likely need to match the install option you choose during TrueNAS install to your motherboard boot option setting, BIOS (legacy) or UEFI.

No, I haven't installed truenas yet. I'm just past the installer window and it's asking me which drive I want to install the software on and the m.2 is not showing up as an option

 

[Jessep]

What is the M.2 connected to? All storage needs a driver, if TrueNAS doesn't have that driver installed it wont see the storage.

 

[Acs202204]

What is the M.2 connected to? All storage needs a driver, if TrueNAS doesn't have that driver installed it wont see the storage.

Just the m.2 header on the motherboard. The drive shows up in bios. How do I see what the driver is?

 

[Jessep]

Please follow the Forum rules (big red link at top of forum), specifically posting a full listing of the hardware.

Forum Rules

Welcome to the TrueNAS Community! Updated 11/28/2023 First and foremost I want to thank you for joining the TrueNAS community! My name is JoshDW19 and I'm the Community Manager here at TrueNAS. The TrueNAS Community is a friendly place to discuss open source software, technology, and products...

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[Acs202204]

Sorry for the wait. Here's the list

Its a pre-built inspiron 3671 with some modifications

-Cpu has been swapped to an i7-9700F
-Ram swapped to 2x16gb ddr4 3200Mhz Gskill Ripjaws V series
-Added 2x Western digital red plus 10tb HDD
-Added Crucial P2 500gb
-Added zotac gt710 for video signal

 

[HoneyBadger]

Are you booting your system and the TrueNAS installer in UEFI mode (not BIOS, Legacy, or CSM?) Often that's necessary in order for an NVMe device to be detected and made bootable.

 

[Acs202204]

So it should be booted in uefi? I'm not sure which it's doing, whatever the default would be, I hadn't changed it

 

[Acs202204]

Are you booting your system and the TrueNAS installer in UEFI mode (not BIOS, Legacy, or CSM?) Often that's necessary in order for an NVMe device to be detected and made bootable.

The system is booting in uefi and still no m.2 option

 

[HoneyBadger]

The system is booting in uefi and still no m.2 option

Check for a BIOS/firmware update from Dell. There's no reason it shouldn't be able to boot, but it might be something similar to how Lenovo desktops have a locked EFI boot code that will only speak to Windows.

 

[Acs202204]

Check for a BIOS/firmware update from Dell. There's no reason it shouldn't be able to boot, but it might be something similar to how Lenovo desktops have a locked EFI boot code that will only speak to Windows.

The launcher comes up and everything it just doesn't have the m.2 available as an option to download the software. All 3 other drives show up in that menu. Also how would I go about getting an update without an os on the machine?

 

[Jessep]

I was REALLY bored so I looked further into this, looks like the m.2 slot is shared with one of the 3.5" SATA slots.

https://dl.dell.com/topicspdf/inspiron-3671-desktop_users-guide_en-us.pdf

Your computer supports one of the following configurations: • One 3.5-inch hard drive • One 3.5-inch hard drive and one M.2 2230/2280 PCIe/NVMe solid-state drive/Intel Optane storage • Up to two 2.5-inch hard drives • Up to two 2.5-inch hard drive(s) and one M.2 2230/2280 PCIe/NVMe solid-state drive/Intel Optane storage • Up to one 3.5-inch hard drive and two 2.5-inch hard drive(s) and one PCIe/NVMe M.2 2280

https://dl.dell.com/topicspdf/inspiron-3671-desktop_service-manual_en-us.pdf

Page 13 shows 3.5" plugged into white and blue, page 14 shows MB

So either the white or blue SATA is shared. Likely just move the 3.5" drives to the black SATA ports and you will be good.

 

[Acs202204]

I was REALLY bored so I looked further into this, looks like the m.2 slot is shared with one of the 3.5" SATA slots.

https://dl.dell.com/topicspdf/inspiron-3671-desktop_users-guide_en-us.pdf

https://dl.dell.com/topicspdf/inspiron-3671-desktop_service-manual_en-us.pdf

Page 13 shows 3.5" plugged into white and blue, page 14 shows MB

So either the white or blue SATA is shared. Likely just move the 3.5" drives to the black SATA ports and you will be good.

Tried every combination of plugging them in including only filling the black spots. m.2 still not showing up

 

[Davvo]

You could try taking the m2 drive out and putting it in another pc (if you have one, but I suppose you do). If you can install without issues it's mobo related.