Hey so I'm not entirely sure what happened. I woke up in the morning and had all of my contacts flooded with people spamming me about how the server is down. Now the box is safely stored and it was offline. I boot the server back up and it cant do any of the basic functions it needs; such as syncing catalogues; showing the the reporting section (its just blank) or checking for updates. Now I can assure its connected properly and has internet as I'm able to ping external sites with the shell. If i could get some help that would be greatly apricated.
-
Important Announcement for the TrueNAS Community.
The TrueNAS Community has now been moved. This forum has become READ-ONLY for historical purposes. Please feel free to join us on the new TrueNAS Community Forums
[Help] Truenas Scale seems to think it has no internet...?
- Thread starter Xanthus58
- Start date
So what does it say on your Network | Global Configuration page?
And also on the Apps | Advanced settings (from the settings menu button in the first screenshot)
- Joined
- Jan 1, 2016
- Messages
- 9,700
OK, well we should start by filling in those 3 first settings...
You can leave the IP as 0.0.0.0 if you don't care about using any interface in particular. Or specify the TrueNAS address you want to use if you have more than one and only want one to be used.
Pick an interface that's the way out of the server for your containers.
Specify your router (192.168.1.1)
You can leave the IP as 0.0.0.0 if you don't care about using any interface in particular. Or specify the TrueNAS address you want to use if you have more than one and only want one to be used.
Pick an interface that's the way out of the server for your containers.
Specify your router (192.168.1.1)
- Joined
- Jan 1, 2016
- Messages
- 9,700
There is likely to be something to that as you say... not sure why as it shouldn't really show that error unless it was able to complete a DNS lookup, which is where it seemed to be failing before... and if that cert is really the problem, then everyone should have the same problem.
Not sure how it would be failing a dns lookup but still able to lookup other services and sites like google for the ping though? But even still i added backup nameservers just incase that was the issue (I'm sure you noticed in the picture) and its still broken.
Do you have any suggestions? I tried contacting the support email directly but they wont help as its a personal system.
I cant really reinstall the OS at the moment as I'm missing the required hardware (usb) let alone going trough and reinstalling all the apps; moving the data from backups; manually changing each setting. There's no way you can currently think of to fix the issue outside of a reinstall?
- Joined
- Jan 1, 2016
- Messages
- 9,700
SCALE is only new and although I've been following it since alpha, I'm no deep expert in Linux. I'm not the only person in the forum, so there may be others with better ideas.
TrueNasRuss
Cadet
- Joined
- Apr 26, 2023
- Messages
- 1
I was having the same issue exactly as well. The solution for me was to login to the linux shell (in settings) and correct the system time.
first check the system time using the command: date
If your system time isn't very close to correct, use the date command again with these parameters to set proper system time.
example:
sudo date -s "2023-04-26 09:30:00"
pings do not require valid system time for certificates, but many other types of network communication do.
first check the system time using the command: date
If your system time isn't very close to correct, use the date command again with these parameters to set proper system time.
example:
sudo date -s "2023-04-26 09:30:00"
pings do not require valid system time for certificates, but many other types of network communication do.
Related topics on forums.truenas.com for thread: "[Help] Truenas Scale seems to think it has no internet...?"
Similar threads
- Locked
- Locked
