SOLVED FreeNAS Server recognize only 4GB RAM of 24.

[hafedh]

Hello everyone,
I have a HP DL380 G6 server.
I have windows server 2012 R2 and i have 24 GB of memory installed on this server.
I formated this server and i have install FreeNAS 9.10 but now i only see 4GB of memory !

Do you have any idea about this problem ?

Thanks :)
Guiga

 

[joeschmuck]

Could you please provide a screen shot of the GUI?

EDIT: Additionally enter the shell and tell me what the output is for

Code:

sysctl hw.physmem

 

[hafedh]

Hello,

Sorry actually i'm not in the datacenter and i don't have remote access, i will provide the scren shot ASAP.
Do you have any idea about the reason ?

Thanks
Guiga

 

[joeschmuck]

I edited the first message. And here is another output which would be nice to see...

Code:

grep memory /var/run/dmesg.boot

 

[joeschmuck]

Do you have any idea about the reason ?

Well if the server is in a data center then is FreeNAS running on a VM? If so then I suspect it wasn't given all the RAM. Lets see what the results are first.

 

[hafedh]

Hello,

No i have installed FreeNAS on a dedicated Server and not into VM.
OK

Thanks

 

[joeschmuck]

Well if you can get into the shell and post the memory info, that will confirm what the hardware thinks it sees.

 

[Ericloewe]

Also relevant is what the BIOS says.

 

[hafedh]

Hello everyone,

You are right, the server have only 4GB of RAM.
Someone have removed the RAM modules and he has left only 4GB.
Thank you again for your assistance :)

Have a good day
Thanks